Privacy Policy

At Engagevista, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.engagevista.com, register for a webinar, or use our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you when you interact with our website, register for a webinar, or use our services. The types of information we collect include:

1.1 Personal Identification Information

• Name (First and Last)
• Email address
• Phone number
• Billing address (if applicable)
• Payment information (credit card details, billing information for transactions)

1.2 Technical Data

• IP address
• Browser type and version
• Cookies and usage data (see the Cookies section below)

1.3 Webinar Participation Data

• Webinar registration information (e.g., the webinar title, date, and time for which you register)
• Survey responses (if applicable)
• Feedback or ratings you provide after attending a webinar
• Live chat logs (if you use our chat features)

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services. Specifically, we use your information for the following purposes:

2.1 To Process Your Webinar Registration

To register you for webinars, manage your account, and send you event-related communications (e.g., confirmations, reminders, updates, and follow-ups).

2.2 To Improve Our Services

To personalize your experience on our website by tailoring content and offerings based on your interests. To analyze trends and gather feedback to improve the quality of our webinars and other offerings.

2.3 To Communicate with You

To send you transactional emails (e.g., webinar registration confirmation, reminders, access instructions, etc.). To send you marketing emails (if you have opted in), including promotional content, updates about upcoming webinars, and special offers. To respond to customer support inquiries, feedback, and requests for assistance.

2.4 For Legal and Compliance Purposes

To comply with legal obligations and enforce our terms and conditions. To protect our rights, privacy, safety, and property, and the rights, privacy, safety, and property of our customers.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of physical, technical, and administrative measures to protect the data we collect from unauthorized access, use, or disclosure, including:

• SSL encryption: All sensitive payment information (e.g., credit card details) is encrypted during transmission using secure socket layer (SSL) technology.
• Data Storage: We store your information on secure servers with restricted access, and we limit access to authorized personnel only.
• Regular Audits: We conduct regular security audits to assess and improve our data protection practices.

While we take reasonable steps to protect your information, please be aware that no data transmission over the Internet is completely secure. As such, we cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us recognize your browser and capture and remember certain information.

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the functioning of the website, such as enabling you to log in, register for webinars, and access secure areas.
• Performance Cookies: These cookies help us analyze how visitors use our site (e.g., which pages are visited most frequently), allowing us to improve the website's functionality.
• Functionality Cookies: These cookies allow us to remember choices you make on the site (e.g., language preference, login credentials) to enhance your experience.
• Advertising and Targeting Cookies: We may use third-party advertising services that place cookies to deliver targeted ads to you based on your interests.

4.2 Managing Cookies

You can control the use of cookies through your browser settings. Most web browsers allow you to refuse cookies or delete them. However, please note that blocking or deleting cookies may affect your experience on our website, and some features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our website and conduct business, such as payment processors, email marketing platforms, webinar hosting providers, and analytics services. These providers are only permitted to use your data as necessary to perform services on our behalf and are required to protect your information.

5.2 Legal Requirements

We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal processes. Protecting the rights, property, or safety of EngageVista, our customers, or others.

5.3 Business Transfers

If Engagevista is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs.

6. Your Data Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access the personal data we hold about you and request corrections if the data is inaccurate or incomplete.

6.2 Deletion

You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

6.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in the emails we send you or by contacting us directly at info@engagevista.com.

6.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.5 Withdrawal of Consent

If we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the legality of processing based on consent before its withdrawal. To exercise any of these rights, please contact us at info@engagevista.com. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other webinar services. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of these external websites.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from individuals under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes to this policy, we will notify you by posting an updated version on our website. The revised policy will be effective as of the "Effective Date" stated at the top of this document.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@engagevista.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Engagevista with your personal information.